Warehouse Team Lead

Outbound Warehouse Team Lead

We are seeking an experienced Outbound Warehouse Team Lead to support 2nd shift distribution operations. This hands-on leadership role is responsible for supporting daily outbound workflow, driving team performance, maintaining safety and quality standards, and ensuring accurate and on-time shipment of customer orders.

The ideal candidate has strong warehouse experience, proven leadership ability, and a solid understanding of distribution processes, inventory control, and material handling operations.

Key Responsibilities

1. Lead and support day-to-day outbound warehouse operations
2. Monitor team productivity, quality, and performance metrics
3. Assign workflow and manage labor resources effectively
4. Ensure compliance with company policies, SOPs, and safety standards
5. Investigate and report inventory discrepancies, safety concerns, and non-conformances
6. Assist team members in resolving operational challenges
7. Partner with other shift leads to improve overall warehouse performance
8. Participate in continuous improvement initiatives
9. Perform all outbound functions including picking, packing, labeling, inspection, and shipment verification
10. Accurately complete Value Added Services (VAS) such as special labeling, packaging, documentation, and customer-specific requirements
11. Separate and stage completed shipments by carrier and service level
12. Operate material handling equipment (MHE) including forklifts as needed
13. Conduct product inspections for damage and verify order accuracy
14. Maintain warehouse housekeeping and organization standards
15. Support other departments as needed

Qualifications

• 5+ years of experience in warehouse, distribution, or supply chain operations
• Prior experience in a lead or senior-level warehouse role preferred
• Forklift certification and hands-on MHE experience required
• Experience using RF scanners and Warehouse Management Systems (WMS)
• Strong problem-solving and communication skills
• Ability to read and interpret work orders, procedures, and policies
• Fluent in English (read, write, speak)

Physical Requirements

• Ability to lift up to 50 lbs
• Ability to stand and walk for extended periods (8+ hours per shift)