Position: Warehouse Supervisor

Overview:

The Warehouse Supervisor is responsible for leading day-to-day warehouse operations, ensuring the efficient handling, storage, and movement of freight. This role oversees shipping and receiving activities, inventory accuracy, and team performance while maintaining a safe, organized, and compliant work environment. The ideal candidate is detail-oriented, hands-on, and capable of driving operational efficiency while supporting both customer requirements and internal performance goals.

Core Responsibilities & Duties:

Oversee all inbound and outbound cargo processes (air and ocean freight)
Ensure accurate receiving, cargo inspection, labeling, palletization, container loading (FCL), and deconsolidation (LCL)
Monitor airline cut-off times and CFS deadlines to ensure on-time departures
Verify accurate weight and dimension capture for rating and compliance
Ensure proper cargo segregation (DG, bonded, screened, etc.)
Maintain strict inventory control procedures, including CFS and Bonded Cargo
Ensure accurate system updates in WMS/TMS
Ensure compliance with TSA, CBP, OSHA, FMC, and other applicable regulations
Maintain employee training and certification records
Train employees on SOPs, compliance, safety, and quality standards
Investigate and report incidents, damages, or safety violations
Support customer visits, audits, and operational reviews
Other duties as assigned

Job Requirements & Qualifications:

High school diploma or equivalent required
Minimum three (3) years supervisory experience in a logistics environment

Strong knowledge of warehouse operations, inventory control, and compliance requirements
Experience with warehouse management systems Magaya, CargoWise, or similar

Ability to lead a successful team

Excellent verbal and written communication skills with ability to work with all levels of operation

Strong analytical and problem-solving capabilities

Proficient in Microsoft Office Suite including Word, Excel, Outlook, etc.
Bilingual in English and Spanish required

#LI-Onsite #LI-KB1

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies" publication

Warehouse Supervisor

Job Description