Specialty Service Representative in Training

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. 

CUSTOMER SERVICE REPRESENTATIVE

1345 Perimeter Parkway Virginia Beach, VA 23454

At GEICO | BoatU.S., our associates are the heart of the company. We’re looking for Customer Service Representatives for our Virginia Beach, VA office who are motivated, solution-oriented and have a passion for service. We’re seeking outstanding associates who want to kickstart a fulfilling career with one of the fastest-growing auto insurers in the U.S.

As a Customer Service Representative, you’ll learn insurance inside and out through our paid training and the continuous support of your team and supervisor. You’ll show our customers the value and security that comes with being insured by GEICO I BoatU.S. Our Customer Service Representatives use compassion and attention to detail to exceed the expectations of our policyholders.

This job is a great fit for current or future students, or people who are continuous life learners, as Customer Service Representatives are consistently challenged to learn more and increase their knowledge of our industry and company. Plus, GEICO I BoatU.S. encourages a promote-from-within culture, so there is plenty of room to grow your career and be rewarded for your hard work and determination.

If you enjoy working in a fast-paced environment and have a desire to help customers by making it easy to do business with us, this is your opportunity to be part of a great team.

Salary/Compensation-
Salary: $23.23 per hour / $46,800 annually
Salary with a 4-year degree OR Property & Casualty Insurance license OR Personal Lines Insurance license: $25.81 per hour / $52,000 annually

Increase your earning potential!

• 10% evening differential for applicable shifts

• 20% weekend differential for applicable shifts

Qualifications & Skills:
Outstanding customer service skills and/or experience
Solid computer, grammar and multi-tasking skills
Ability to effectively communicate, verbally and in writing
Ability to work comfortably in a fast-paced, high-volume call center environment
Minimum of high school diploma or equivalent, college degree or currently pursuing preferred

#geico500

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.