Sommelier / Restaurant Operations Manager
YesterdayJob Description
We are seeking a Sommelier | Restaurant Operations Manager for our beautiful concept in Beverly Hills, CA. As a restaurant manager, you will oversee front-end operations. Responsibilities include staffing oversight, training coordination, and ensuring adherence to service standards.
Sommelier | Restaurant Operations Manager Benefits:
- Health Insurance
- Bonus Opportunity
- Competitive Base Salary
- Paid Time Off
- Growth Opportunities
Sommelier | Restaurant Operations Manager Job Responsibilities:
- Collaborate with the General Manager (GM) on staffing decisions, including hiring, training, scheduling, and evaluations. All new hires and terminations require GM approval.
- Develop and implement training plans for servers, server assistants, and bussers, ensuring GM's review.
- Directly manage dining room service efficiency, organization, and policy adherence.
- Manage daily Point of Sale (POS) updates and maintain restaurant inventory systems.
- Coordinate with GM (also Sommelier, Bar Manager, Events Director, and Assistant Managers) to ensure service cohesion.
Sommelier | Restaurant Operations Manager Job Responsibilities:
- Supervise staff for guest service, cleaning, and restaurant repairs.
- Prioritize floor duties during service hours and communicate absence to co-managers or the team.
- Cultivate guest relationships and handle complaints with professionalism.
- Act as a supportive team member, coaching staff, and maintain effective communication channels.
- Conduct daily inspections and audits to ensure equipment safety and maintenance.
- Uphold restaurant standards through regular walkthroughs to ensure cleanliness and compliance.