Market Sales Manager, Ann Sacks

Market Sales Manager, Ann Sacks

Work Mode: Onsite

Location: Onsite, Monday - Friday (Ann Sacks NYC 18th St Showroom)

The Market Sales Manager is responsible for all aspects of financial performance of a showroom including sales, margins, and expenses. This role is critical in delivering a gracious client experience, driving sales growth through client acquisition (Territory Management) and retention (Account Management) of Architect & Design community relationships. The Market Sales Manager is responsible for coaching, mentoring, and developing a sales team in line with company values, fostering an inclusive working environment. Success in the position is measured by the achievement of both sales and operating profit, talent development, and client satisfaction. 

For over four decades, Ann Sacks has become synonymous with unparalleled craftsmanship and innovation in the world of tile and stone. From humble beginnings in Portland, OR, what began as a simple venture into tiles now includes slabs, stone furniture, fireplaces, baths and home accessories. From our support office, to manufacturing and showrooms, we have a small business feel with a big footprint across North America. Our teams take pride in their work, bringing timeless design, beauty, and luxury to each product, project, and client experience. 

Deliver a customer experience worthy of the Ann Sacks brand:

• Maintain showroom to the high standards consistent with the Ann Sacks brand.
• Train all associates on the company’s expected processes for showroom and outreach sales process, ensuring consistent, high-quality interactions at each stage of the sales process.
• Lead by example, developing your own client relationships, delivering superior service and sales results.
• Attract, develop and retain high-performance talent:
  • Utilize the strong connections with this network to recruit new sales staff for your showroom as headcount needs arise.
  • Provide interactive discussions and role plays to new sales staff to give them the opportunity to practice and solidify new skills.
  • Partner with regional manager and internal training resources to understand the ongoing development needs at the individual contributor and overall team level, and develop appropriate plans and objectives for showroom staff.

  Manage performance results:

  • Review and assess sales associates’ forecasts, working with associates to develop strategies and approaches to ensure sales goals are met or exceeded.
  • Drive associate territory development strategies, effectively constructing robust High Impact Activities, including outreach to build new business, revitalize past contacts, and keep Ann Sacks at the forefront for decision-makers in the architectural and design community.
  • Partner with regional manager and human resources as needed on disciplinary action and formal performance improvement plans.

  Drive sales floor of the showroom:

  • Manage time and attendance, including coordination of staff work and vacation schedules, and adjustments to schedules as needed to meet business demands.
  • Ensure office support structure is maintained, including supplies and equipment.

  Build effective relationships across the Ann Sacks & Kohler organization:

  • Utilize resources from partner companies, such as Kallista and Robern, to drive the knowledge and sales results of your team.
  • In partnership with regional manager, work with operations and supply chain organizations to understand and drive internal processes that affect the availability of product for your customers.

  Skills/Requirements

  • This position requires prior sales / showroom or architectural/design firm experience, with a minimum of 5 years of sales experience, and a minimum of 3 years’ experience managing a sales team within a department or store location.   
    
  • Bachelor’s degree in business or management, or architecture or design is preferred.  High school diploma/GED or equivalent required. 
    
  • Plumbing and tile industry experience is a plus. Experience in a luxury sales environment preferred.

  #LI-Onsite

  #LI-KZ1

  Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

  We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you’ll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $103,900 - $160,000 plus a competitive annual sales incentive bonus. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.

  Why Choose Kohler?
  We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
  
  About Us
  It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com.  Kohler Co. is an equal opportunity/affirmative action employer.