Dental Front Office

Location: Port Washington, WI
*Previous Dental Front Desk Experience Required

Our growing, family-friendly holistic dental practice is seeking a Hygiene Schedule Coordinator / Director of First Impressions to join our supportive team.

If you enjoy building relationships, keeping schedules organized, and helping patients feel welcome from the moment they walk through the door, we'd love to meet you.

We are passionate about providing personalized, high-quality care in a warm and positive environment. We're looking for someone who is:

• Friendly and compassionate
• Organized and detail-oriented
• Self-motivated and proactive
• Comfortable in a fast-paced setting
• Excited to grow professionally

Full-Time | 30–36 Hours Per Week

Patient Hours

• Monday: 8:30 AM – 4:00 PM
• Tuesday–Thursday: 8:30 AM – 3:00 PM

Staff Hours

• Monday–Thursday: 7:45 AM until the last patient leaves

Enjoy a consistent 4-day work week with long weekends every week.

$17–$21/hour (based on experience)

Benefits include:

• Bonus opportunities
• Paid holidays
• PTO
• Simple IRA retirement plan
• Dental care for employee, spouse, and immediate family
• Paid continuing education courses
• Team outings and appreciation events
• Coffee, lunch treats, and other team perks
• Short-term disability, long-term disability, and life insurance (after 6 months)

• Supportive and collaborative team of 8 professionals
• Positive, drama-free work environment
• Opportunity to learn more about holistic dentistry
• Modern technology, including Open Dental and Dental Exchange
• A patient-focused practice that values relationships and quality care over volume

As the first point of contact for our patients, you'll play an important role in creating an exceptional experience.

Responsibilities include:

• Answering and triaging phone calls professionally and compassionately
• Scheduling hygiene appointments and coordinating family appointments
• Greeting patients and managing check-in/check-out
• Collecting payments and handling patient paperwork
• Scanning documents and maintaining records
• Submitting insurance claims electronically through Dental Exchange
• Assisting the Lead Patient Care Coordinator with front office duties
• Maintaining an organized, welcoming, and efficient front office

Please Note: We are a fee-for-service office. We submit insurance claims on behalf of patients but do not complete pre-authorizations or negotiate insurance issues.

Required Experience

• Minimum 2 years of dental front desk experience
• Experience scheduling in a dental office
• Understanding of dental treatment and insurance claims submission

Ideal Candidate

• Self-motivated and dependable
• Friendly, professional, and compassionate
• Highly detail-oriented
• Strong computer and scheduling system skills
• Able to work independently and as part of a team

If you're looking for a positive workplace where your contributions are valued and your professional growth is encouraged, apply today.

Join a team that truly cares about its patients—and each other.

Benefits:

Dental, 401k, PTO, Bonuses

Compensation:

• $17-$21/hour